Refund Policy
Last updated: 2026
The short version
Write to [email protected] within fourteen days and tell us, if you want to, what went wrong. If the material is not what you expected, we refund you. We do not ask you to prove anything.
Why we say it that way
A study guide is bought by someone with an exam date and not much time. If it turns out to be the wrong thing, arguing about it wastes the one resource they do not have.
What this is, in relation to your legal rights
Where the law gives you a right to withdraw from a distance purchase — as it does if you live in the European Union — we have not asked you to give it up. And where it does not, we give you the same fourteen days anyway, because the reason for having them does not change with your address. There is a page for it — Cancel your purchase — linked from the foot of every page on this site, and it carries the model cancellation form as well, ready to copy.
What this policy adds on top is the part that is our choice: we do not ask you to prove anything, and we do not ask why. So there are two routes to the same outcome, ours and the one the law gives you, and neither is worse for you. Use whichever you find first; write to us if you would rather write to a person.
What we refund
Any single purchase, in full, within fourteen days of the day you bought it — for digital material that is the day the contract is made, which is the day you paid.
What we cannot refund
Printed books bought on Amazon. Those follow Amazon's own returns policy, and we have no access to that order. Write to Amazon, not to us.
What happens to your access
A refunded purchase loses the access it unlocked, and this is automatic. If you refund the add-on, the ten companion PDFs and the flashcards that came with it stop opening. What came with your book stays yours.
After fourteen days
Write to us anyway. We would rather hear the problem than keep the money of someone who could not use what we sold.
Where to ask, and why asking us is faster
Your purchase was handled by Sold through Link, LLC — that is the company's actual name, and it is the merchant of record on your receipt — so you can request a refund from Link support as well as from us. Either route works, and we are not going to tell you which one to use.
What we will tell you is what happens in each case, because it is the useful thing to know. Write to us and we answer within one business day and refund it ourselves, usually the same day. A dispute raised with your bank instead takes weeks to resolve, and while it runs nobody can look at the actual problem — which, nine times out of ten, is a file that did not download or a code typed wrong, and takes a minute.
How long the money takes
Once the refund is issued, it usually appears in five to ten business days, depending on your bank. That part is not up to us.
Eye of Horus Press is an imprint of Amon S.r.l., a limited liability company registered in Italy. Registered office: Via Fonte Natale 98, 65023 Caramanico Terme (PE), Italy. VAT number: IT02754940746. Register of Companies of Chieti Pescara, no. 02754940746. REA no. PE-431068. Share capital €5,000.00, fully paid up. Contact: [email protected] — we reply within one business day.